Privacy Policy

Updated Feb. 11, 2023

  • We’re serious about privacy and security. We won't sell, rent, or use your information to a third party without your express permission.

  • To subscribe to our mailing list, we'll need your email address and first name (so we can personalize messages to you). On some forms we may also ask for things like your job title or company details, or questions from content sponsors.

  • We primarily collect your data through online forms, though at some point we may get extra details only about your company (if you gave us your work email) through third-party services. Beyond forms, we track behavioral data, we use cookies, and at some point in the future, we will store credit card information for purchases.

  • Mostly we use your data to send you editorial and promotional emails and to market to you (I do need to feed the family and keep the lights on).

  • You're welcome to opt out of our emails by selecting "unsubscribe" at the bottom of any email.

  • We keep your data secure using modern encryption technologies and by restricting staff who can access it.

  • You don't have to consent to letting us use your data. Just know that you won't be able to access much of our content.

  • We may use aggregated data from our users in general for research purposes. In these cases, we don’t use your information in ways that can identify you specifically or allow you to be contacted, unless you explicitly request to be (e.g., entering to win a prize for submitting a survey).

  • We never knowingly collect personal information from children. No information should be submitted to FrictionFreeCommunications.com by visitors under 18 years of age without the consent of their parent or guardian.

 

THE FINE PRINT

This website is hosted by Squarespace and we use ConvertKit as our e-mail provider and get additional information from Google Analytics. The following bullets have to do with their services:

ANALYTICS

This website collects personal data to power site analytics, including:

  • Information about your browser, network, and device.

  • Web pages you visited prior to coming to this website.

  • Your IP address.

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace (our website analytics provider) and Google Analytics to learn about site traffic and activity. You can see Squarespace’s privacy policy in more detail here.

 

COOKIES

  • This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

  • These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

  • You can review which cookies are active in your browser’s settings and can clear cookies from your browser or device, either globally or from a specific website. For help locating cookies on your device, visit your browser’s documentation.

 

FORM BLOCK SUBMISSIONS

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

 

FOR WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a depersonalized form.

 

BLOG COMMENTS

  • This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL (optional)

This website includes “likes” functionality on some blog posts that enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

 

JOINING OUR MAILING LIST

FrictionFreeCommunications.com uses ConvertKit to collect user’s name and email address in order to set up email subscription functionality. We (the website owner) has access to this information. The information is collected solely for the purpose of providing blog updates to our subscribers and alert them to new products and content. Everyone can unsubscribe at any time. You can see ConvertKit’s privacy policy in more detail here.

If you have suggestions for improving this privacy policy, please submit the form below or email me at peter@frictionfreecommunications.com