Frictionless Blog

Posts that help sales teams and content creators build “frictionless” messaging (case studies, RFP responses, negotiation tools and long-form content) that demonstrates how your organization uniquely resolves customer pain points

Peter Osborne 9/25/23 Peter Osborne 9/25/23

Jesse Cole goes Bananas answering our questions

The lesson learned from this post is that “much is lost for the want of asking” as Savannah Bananas Owner Jesse Cole said yes when I asked him to answer a few questions for my newsletter.

Peter Osborne 9/20/23 Peter Osborne 9/20/23

There are few negative consequences to asking lots of questions

You need to be disciplined about collecting customer and employee questions and developing helpful answers that will build trust

Peter Osborne 8/15/23 Peter Osborne 8/15/23

“Unleash the Power of Questions,” defined

Unleashing the power of questions means deploying open-ended questions that identify someone’s pain points so you can find ways to resolve them. But it goes much further.

Peter Osborne 7/19/23 Peter Osborne 7/19/23

Here’s one way to put the Chat into Chat GPT and get better answers

People are too focused on finding the best Chat GPT prompts and forget about the “chat” part. Not Robert Rose. He offered me suggestions on focusing more on the “chat” part.